Last Updated: December 8th, 2025
Information We Collect
ATW Industries (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.
Personal Information
When you make a purchase or create an account on our website, we collect the following information:
- Name
- Email address
- Shipping address
- Billing address
- Phone number (if provided)
- Order history and purchase information
Payment Information
We use Stripe as our payment processor. Payment card information (credit card numbers, security codes) is collected and processed directly by Stripe and is never stored on our servers. We only receive confirmation of successful payments and limited transaction details necessary to fulfill your order. Stripe’s privacy practices are governed by their own privacy policy.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Device information
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Respond to your inquiries and provide customer support
- Maintain your account (if you create one)
- Improve our website and product offerings
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations
- Analyze website usage and traffic patterns
We do not send marketing emails or promotional communications unless you explicitly opt-in to receive them.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These include:
Essential Cookies
Required for the website to function properly, including:
- Shopping cart functionality
- Secure login sessions
- Payment processing
Analytics Cookies
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they visited before coming to ours. We use this information to improve our website and services.
Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. For more information about cookies and how to manage them, please see our Cookie Policy.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
Service Providers
- Stripe: Payment processing
- XPS Ship: Shipping and order fulfillment
- Google Analytics: Website analytics and performance tracking
- Web hosting provider: Website operation and data storage
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, customer information may be transferred as part of the transaction. You will be notified via email and/or prominent notice on our website of any change in ownership.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing through Stripe
- Regular security audits and updates
- Access controls and authentication procedures
- Regular data backups
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is retained for accounting and legal compliance purposes.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction
You can access and update your account information by logging into your account. If you need assistance, please contact us at atwindustries1@gmail.com.
Deletion
You may request deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal compliance, accounting, or fraud prevention purposes.
Opt-Out
If you receive marketing communications from us (which requires explicit opt-in), you can opt-out at any time by clicking the unsubscribe link in the email or contacting us directly.
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites you do not want your online activities tracked. We currently do not respond to browser “Do Not Track” signals.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the personal information we collect, use, disclose, and sell.
- Right to Delete: You can request deletion of your personal information.
- Right to Opt-Out: We do not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us at atwindustries1@gmail.com.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
International Users
Our services are operated from the United States and intended for users located in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website, you consent to the transfer of your information to the United States.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our website after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please Contact Us.
