Last Updated: December 8th, 2025
Welcome to ATW Industries. These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access our website or purchase our products.
1. General
ATW Industries (“we,” “us,” or “our”) operates this website and online store. Our business is located at:
ATW Industries
3825 Central Parkway
Hudsonville, MI 49426
United States
These Terms, along with our Privacy Policy, Shipping Policy, and Return/Refund Policy, constitute the entire agreement between you and ATW Industries regarding your use of our website and purchase of products.
2. Use of Website
2.1 Eligibility
You must be at least 18 years old to make a purchase from our website. By placing an order, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.
2.2 Account Registration
You may create an account to make purchases easier and track your orders. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security and confidentiality of your password
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
2.3 Prohibited Uses
You agree not to:
- Use our website for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the operation of our website
- Use any automated system (bots, scrapers) to access our website
- Impersonate any person or entity
- Upload or transmit viruses or malicious code
- Collect or harvest information about other users
- Engage in any conduct that restricts or inhibits anyone’s use of the website
3. Products and Orders
3.1 Product Information
We strive to provide accurate product descriptions, specifications, and images. However:
- Product images are for illustration purposes and may not exactly represent the product
- We do not warrant that product descriptions or other content is accurate, complete, or error-free
- Colors may vary slightly due to monitor settings and lighting
- Specifications are subject to change by manufacturers without notice
3.2 Pricing
- All prices are in U.S. Dollars (USD)
- Prices are subject to change without notice
- We reserve the right to correct pricing errors on our website or on pending orders
- If a product’s correct price is higher than the stated price, we will contact you before processing your order
- Prices do not include shipping costs, which are calculated at checkout
- Applicable sales tax will be charged based on your shipping address
3.3 Order Acceptance
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity
- If we cancel your order after payment has been processed, we will issue a full refund
- Receipt of an order confirmation email does not constitute acceptance of an order
3.4 Made-to-Order Products
All ATW Industries products are made-to-order and manufactured upon receipt of your order. This means:
- Orders are typically processed and manufactured within 3-5 business days
- Products are not kept in stock and are produced specifically for your order
- Once manufacturing begins, orders cannot be cancelled or modified
- Custom specifications or special orders are final and non-returnable (see Return Policy)
3.5 Product Availability
Because products are made-to-order, availability depends on our manufacturing capacity. If we cannot fulfill your order within a reasonable timeframe, we will contact you with the option to wait or cancel your order for a full refund.
4. Payment
4.1 Payment Methods
We accept payment via credit card, debit card, and other methods processed through Stripe, our third-party payment processor. By providing payment information, you represent that you are authorized to use the payment method.
4.2 Payment Processing
- Payment is due at the time of order
- Your payment information is processed securely by Stripe and is not stored on our servers
- We do not have access to your complete credit card information
- You authorize us to charge the payment method you provide for the total order amount
4.3 Payment Security
All payment transactions are encrypted using SSL technology. However, you are responsible for maintaining the confidentiality of your payment information and account credentials.
5. Shipping and Delivery
Shipping terms, rates, delivery times, and procedures are detailed in our Shipping Policy. By placing an order, you agree to the terms outlined in our Shipping Policy.
Key shipping terms include:
- We ship to addresses within the United States only
- Shipping costs are calculated based on weight, dimensions, and destination
- Delivery timeframes are estimates and not guaranteed
- Risk of loss passes to you upon delivery to the carrier
6. Returns and Refunds
Our return and refund policies are detailed in our Return/Refund Policy. By placing an order, you agree to the terms outlined in our Return/Refund Policy.
Key return terms include:
- Products may be returned within 30 days of delivery
- Products must be unused and in original condition
- Defective or damaged products will be replaced or refunded
- We pay return shipping for defective items; customer pays return shipping for non-defective returns
7. Intellectual Property
7.1 Website Content
All content on our website, including text, images, logos, graphics, videos, and software, is the property of ATW Industries or our licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2 License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:
- Reproduce, distribute, modify, or create derivative works from our content
- Use our content for commercial purposes without written permission
- Remove or alter any copyright, trademark, or proprietary notices
- Use our trademarks or logos without written permission
7.3 Trademarks
ATW Industries and our logos are trademarks of ATW Industries. All other trademarks, service marks, and logos used on our website are the property of their respective owners.
8. Product Warranties
8.1 Manufacturer Warranties
Some products may be covered by manufacturer warranties. Any such warranties are provided by the manufacturer, not by ATW Industries. Please refer to the manufacturer’s warranty information included with your product.
8.2 Warranty Disclaimers
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR REQUIRED BY LAW, ATW INDUSTRIES MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT REGARDING OUR PRODUCTS OR WEBSITE.
We do not warrant that:
- Our website will be uninterrupted, secure, or error-free
- Defects will be corrected
- Our website or servers are free of viruses or harmful components
- Products will meet your specific requirements or expectations
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
IN NO EVENT SHALL ATW INDUSTRIES, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF USE, ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
10. Indemnification
You agree to indemnify, defend, and hold harmless ATW Industries, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your violation of these Terms
- Your use of our website or products
- Your violation of any rights of another party
- Any fraudulent or illegal activity
11. Dispute Resolution
11.1 Governing Law
These Terms and any disputes arising out of or related to these Terms or your use of our website shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.
11.2 Jurisdiction
Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Ottawa County, Michigan, and you consent to the personal jurisdiction of such courts.
11.3 Informal Resolution
Before filing a claim, you agree to contact us at atwindustries1@gmail.com to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
Material changes will be indicated by updating the “Last Updated” date at the top of this page.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
14. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless in writing and signed by an authorized representative of ATW Industries.
15. Assignment
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms without restriction.
16. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Return/Refund Policy, constitute the entire agreement between you and ATW Industries regarding your use of our website and purchase of products, and supersede all prior or contemporaneous agreements and understandings.
17. Contact Information
If you have questions about these Terms and Conditions, please contact us.
